1. About these terms
CNC-Parts.com.au ("this website", "we", "us", "our") is operated by Dowd Group Pty Ltd (ABN 71 657 825 860). By accessing or using this website you agree to be bound by these Website Terms and Conditions. If you do not agree, please do not use this website.
Quotations, orders and the supply of machined parts are governed separately by our Quote & Supply Terms.
2. Permitted use
You may use this website to learn about our products and services, and to submit genuine enquiries and quotation requests. You must not:
- use this website for any unlawful, misleading or fraudulent purpose;
- submit false, misleading or automated enquiries, spam, or content you are not entitled to provide;
- upload any file containing a virus, malware or other harmful code, or any file you do not have the right to share;
- attempt to gain unauthorised access to this website, its servers, storage or any account or data;
- interfere with or disrupt the operation of this website, or use automated tools to scrape, harvest, copy or index content without our written permission; or
- copy, reproduce or reuse our content, images or page structure to create a competing or substantially similar website or listing.
3. Intellectual property
All content on this website — including text, page layouts, graphics, logos, photographs, product descriptions, technical information and the CNC-Parts.com.au name and branding — is owned by or licensed to Dowd Group Pty Ltd and is protected by Australian and international copyright and trade mark law.
You may view, download and print pages of this website for your own internal business use in connection with an enquiry or purchase. All other use, including reproduction, modification, republication, distribution or commercial exploitation, requires our prior written consent.
You retain ownership of any drawing, model, design or specification you submit to us. By submitting a file, you grant us a limited licence to use it solely to assess, quote and manufacture the parts you have requested. See our Privacy Policy for how those files are handled.
4. Information on this website
Information on this website — including material descriptions, machining capabilities, project examples and images — is provided as general information only. It is indicative and may change without notice.
Images of parts and materials are representative examples of the type of work we produce. They are not exact depictions of any specific part, tolerance, finish or batch you may receive.
Nothing on this website constitutes engineering, design or suitability advice. You are responsible for confirming that a material, dimension, tolerance or finish is suitable for your intended application. Where suitability matters, seek independent professional advice and confirm requirements with us in writing.
5. Availability and third-party links
We aim to keep this website available and accurate, but we do not warrant uninterrupted or error-free access. We may modify, suspend or withdraw all or part of this website at any time.
This website links to related businesses in the Dowd Group supply network and may link to other third-party websites. We are not responsible for the content, products, services or privacy practices of any third-party website.
6. Liability
To the maximum extent permitted by law, and subject to any rights you have under the Australian Consumer Law that cannot be excluded, we exclude all liability for any loss, damage, cost or expense (including indirect or consequential loss, loss of profit, loss of production or loss of data) arising from your use of, or reliance on, this website or its content.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law that cannot lawfully be excluded.
7. Privacy
Our handling of personal information, drawings and CAD files is set out in our Privacy Policy, which forms part of these terms.
8. Changes to these terms
We may update these terms from time to time. The version published on this page at the time you use this website applies to that use. These terms were last updated on 2 September 2026.
9. Governing law
These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.
10. Contact
Dowd Group Pty Ltd (ABN 71 657 825 860) — Hello@CNC-Parts.com.au | 0418 616 704. Service area: Australia-wide.
